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InfoPro Case Study: Department of the Treasury, Departmental Offices

Ensuring the Continuity of Essential Operations

The U.S. Department of the Treasury Departmental Offices (DO) serve the American people and strengthen national security by managing the U.S. Government's finances effectively, promoting economic growth and stability, and ensuring the safety, soundness, and security of U.S. and international financial systems.

The Challenge
The DO's COOP planning focuses on ensuring that the capability exists to continue essential operations in response to a comprehensive array of potential operational interruptions. While much of the renewed impetus for COOP planning focuses on responding to a potential attack, operational interruptions that could necessitate the activation of a COOP might also include routine building renovation or maintenance; mechanical failure of heating or other building systems; fire; and inclement weather or other acts of nature. Other events that may interrupt government activity include failure of information technology and telecommunications installations due to malfunction or cyber attack.

The major systems that would be needed in the event of an emergency include systems for the Office of Debt Management, the Deputy Chief Financial Office, and the Office of Foreign Asset Control.

The Solution
InfoPro provided expertise in a range of COOP and disaster recovery areas to ensure preparedness in the case of any possible interruption, attack, or other incident. As part of our support, InfoPro has performed extensive "live" testing involving scenarios in which all data traffic had to be switched to the back-up site. InfoPro's staff, as members of the Treasury's test team, helped evaluate and ensure that all data could be accessed effectively in the event of an emergency scenario. InfoPro helped the Treasury devise an extensive set of preliminary procedures for checking and verifying the continued operability of Office of Foreign Asset Control (OFAC) systems focused on ensuring that systems launched from the remote site have the same settings and functionality as during normal Treasury operations. InfoPro continues to be a partner in COOP planning and testing at DO.

The Benefits
InfoPro leveraged its knowledge of the systems, enabling us to create the plans and test them with no learning curve. Any issues found were examined as lessons learned, as well as what went well for the COOP exercise. Treasury's DO now has extensive procedures for checking and verifying the continued operability of its systems and a process that ensures systems launched from Treasury's remote site have the same settings and functionality as during normal operations.

Why InfoPro
InfoPro has been a partner with DO since 2002 and many people on our staff have been with Treasury for 10-12 years. Our in-depth knowledge of Treasury and the DO positioned InfoPro to work with Treasury to support its COOP.

For more information on how InfoPro can help your organization, contact us or call (703) 226-2520.